Frequently Asked Questions
You can easily buy candles online by browsing our collections and adding your favorites to the cart. As a trusted online candle store, we offer a secure checkout and fast shipping. Prefer shopping in person? Visit our candle shop in Bernardston, MA to explore our full lineup.
At Kringle Candle, we offer a wide selection of styles and fragrances to complement every mood, season, décor and occasion! Discover seasonal favorites like fresh florals, cozy autumn aromas, invigorating fresh scents, gourmet delights, and timeless holiday classics like balsam fir. Plus, explore our luxury collections, XL 4-Wick candles, and convenient Daylights for every setting.
We regularly release seasonal collections such as our Easter Collection and specialty lines like the Kringle Noir Collection. If you prefer a flameless option, we also offer wax melts and air fresheners—perfect for enjoying your favorite scents in spaces where open flames aren’t ideal, like dorms, offices, or cars.
Yes! We offer daylight candle bundles during major seasonal launches like Spring/Summer, Fall, and Holiday. Occasionally, we also release limited-time bundles and gift sets. Availability varies, so check back often to see what’s new in our candle shop online.
Burn times vary depending on size and style. Most of our full-size jars burn between 45–100 hours. For best performance, we recommend trimming the wick to 1/8 inch before each use and allowing the wax to fully melt across the surface.
We may offer discounts on bulk candle purchases for special occasions such as weddings, events, or if you are a non-profit organization within Franklin County, Cheshire County, NH or Windham County, VT seeking a donation for an event, please contact customer service and they will be happy to assist, email: customerservice@kringlecandle.com.
We pack our products with care, but in the unfortunate event your order arrives damaged, please take photos of the damaged items, and contact our customer service team as soon as possible. If you opted for Route Insurance Protection, you can easily report the issue to Route or contact our customer service for assistance. Your happiness with our candle company means everything to us. See our Shipping Policy for more details.
Trim the wick to 1/8 inch before each burn and let the wax melt fully across the surface to avoid tunneling. Keep candles away from drafts and never leave them unattended. A little care goes a long way for a longer-lasting, more fragrant experience.
Kringle Candle is a family-owned candle company based in Bernardston, Massachusetts. We’re known for our clean-burning soy wax, premium ingredients, and expertly-crafted fragrances. Our candles are made to bring light, warmth, and an inviting aroma into every space.
